Shipping & Returns


Orders are generally shipped in one business day. Use the map below to estimate the time it will take your order to arrive.

Gordy's Bicycles estimated shipping days

We can ship to virtually any address in the US and Canada. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

  • Contiguous 48 United States customers:
  • Most domestic orders are shipped the same day if received by 3pm MST (Monday through Friday), unless they contain out-of-stock items. there is usually no shipping Saturday or Sunday. Saturday and Sunday are usually not included in delivery times, so please take this into consideration if delivery if time-sensitive.
  • Will ship the same day unless there is a delay in receiving payment approval.
  • Shipping days are considered Monday thru Friday and do not include weekends or holidays observed by our shipping vendors.
  • Remember: Day #1 is the first business day following the placement of your order. This assumes we received your order before our 3pm MST cut-off time.
  • Express shipping is delivered Monday thru Friday (excluding holidays). Not available for PO Box or APO/FPO address.
  • High value shipments (usually over $500 USD) are subject to signature-required at our discretion
  • You can view applicable shipping rates and methods during checkout. please realize that these rates can vary due to a variety of factors, including parcel size, weight, rural address, etc. some items incur higher shipping costs due to size and/or weight (handlebars, frames, tires, helmets). we will contact you for authorization if your order requires an increase in shipping cost greater than $5.00
  • Alaska and Hawaii customers: we ship by Fedex Express or USPS Priority Mail at our discretion, unless you request a different carrier in the comments box in the checkout process.
  • All International Orders will be shipped Express Shipping (estimated 3-5 days) unless a slower service is requested. Express Shipping includes tracking and insurance.  If your order is subject to additional shipping fees greater than the estimated shipping rates, you will be contacted via email regarding the additional increase. Customs, Duties, Taxes, Import Fees are not included in the shipping rates. Any applicable Customs, Duties, Taxes, Import Fees are separate, and due upon delivery. (Please reference: Customs, Duties, Taxes, Import Fees for more information.)
  • Customs, Duties, Taxes, Import Fees International orders are subject to Customs, Duties, Taxes, Import, and possible Brokerage Fees. Any applicable fees are the customer’s responsibility and will need to be paid upon delivery. Be Prepared. Gordy's Bicycles is not responsible for any of these fees or the collection of fees. Gordy's Bicycles has no control of these fees if any are applicable, and Gordy's Bicycles cannot waive these fees. Any fees that may need to be paid are based on the receiving countries Customs Agency. Any questions regarding these fees will need to be addressed to the Customs Agency in the receiving country. Refusal or failure to pay any applicable fees will cause the customer to violate Terms and Conditions. By violating Terms and Conditions, due to refusal or failure to pay any Import fees the customer is waiving there right to return, credit and or any monetary refund of the original products purchased. Any additional return fees due to refusal or non-payment of these fees will result in an additional charge to the customer for return of the products to Gordy's Bicycles if possible, or to cover loss or damage due to failure of payment of fees. If you are not sure about the fees, call or email your local Customs Agency before placing an order. You will be responsible for the fees. We have zero control over the Customs Agency.


Return Policy

You may return new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

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